What's the minimum order value?

The minimum order value for dispatch is £100.00 excluding VAT with a carriage charge. Carriage paid order is £350 excluding VAT. Larger and delicate items must be dispatched on a pallet which requires a minimum order of £350 (excl) and below this a carriage charge of £35.00 applies and your order may be slightly delayed until a delivery vehicle is in your area.

How much are carriage charges?

The minimum charge is £15.00 below carriage paid, and for larger items £35.00.

How long will delivery take?

If all items are in stock, delivery should take no longer than one week, usually much less. Loose cartons are dispatched on a 24hr service and pallets on a 72hr service. If you need a pallet on a shorter service, a surcharge will apply.

What is an item is damaged?

If an item is damaged, you will need to report it to the office in writing within 5 days of receipt of the goods. You may be asked to supply photographic images of any damaged items.